Top Leader Group International Limited (hereinafter referred to as ‘we’ or ‘the Company’) respects the privacy rights of any person using the Company's website or utilising the Company's products and services (including but not limited to the products and services of our partners, hereinafter referred to as the ‘Services’). We shall ensure that any personal data collected, transmitted, stored and used is handled in accordance with the provisions of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the ‘Ordinance’). By providing personal data to us, you are deemed to have consented to this Privacy Policy.
The term ‘personal data’ shall have the meaning ascribed to it in the Ordinance.
Purpose and Use of Personal Data Collection
You are not required to provide any personal data to browse or use this website. When you participate in our company's activities or register to use our services, we collect your personal data to enable us to provide services to you. You may refuse to provide personal data to us, but in such circumstances, we may be unable to provide services to you. By providing personal data, you consent to our use of your personal data in accordance with this Privacy Policy Statement.
Personal data collected from you may be used for the following purposes (including but not limited to):
· Identifying you and any accounts you have opened
· Providing services to you
· Verifying identity
· Determining and verifying your eligibility for discounts and promotions on goods
· Processing payment instructions or collecting outstanding payments related to services
· Storing your personal data on this website to avoid the need to re-enter relevant information each time you purchase products
· Processing orders, issuing invoices and fulfilling orders
· Direct marketing of our products and services (details in the ‘Direct Marketing’ section)
· Conduct market research, statistical analysis and behavioural analysis
· Analyse customer data and your shopping preferences
· Enable you to opt into interactive features of our services, including sharing your shopping experience
· Recommend our services or products/services that may interest you
· Designing our website and content to cater to your specific preferences
· Providing customer service
· Handling your complaints and account enquiries, and addressing claims and/or litigation against our company
· Preventing and combating fraud
· Audit purposes
· Disclosure as required by applicable laws, rules and regulations
· Any other purposes directly related to the original purpose for collecting personal data
Categories of Personal Data Collected
The personal data collected by the Company may include (but is not limited to):
1. Your personal and contact details, such as name, gender, date of birth, identity card number, telephone number, social media links, email address, residential address, mailing address and/or billing address;
2. Your business information, such as company name and job title;
3. Your account details, such as the first and last four digits of your credit card account number; and
4. Your computer or mobile device IP address, real-time location data, browser settings, browsing history and/or other internet usage records.
Any questions, comments, suggestions or materials transmitted or posted by you to our website or any part thereof, excluding personal data, shall be deemed to be voluntarily provided to us in the form of non-confidential and non-proprietary information. We reserve the right to use, reproduce, disclose, transmit, publish and/or post such information elsewhere at our discretion, including but not limited to providing such information to any affiliated company for purposes such as service development and promotion, and to meet customer needs.
We may publicly share non-personal data, including but not limited to anonymous and aggregated data relating to sales transactions, user traffic, logistics, and warehouse performance, and may share such data with our partners, including but not limited to existing and potential business partners, sellers or contractors providing goods/services, start-up entrepreneurs, and academia.
The Company shall use all reasonable endeavours to ensure that all personal data held by it is stored in a secure and safe location.
We shall endeavour to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of data transmission.
Transfer of Personal Data Outside Hong Kong
Where operationally necessary, the Company may transfer personal data outside the Hong Kong Special Administrative Region for the purposes for which such data was collected, or for purposes directly related thereto. Any such data transfer shall be conducted in compliance with and subject to the provisions of the Ordinance.
Retention of Personal Data
Should you elect or provide a user identification code, password, or any other information as part of a security procedure, you must treat such information as confidential. You must not disclose it to any third party. If your mobile telephone number is used for account login, you should ensure that it is promptly updated by logging into your account under ‘Account Information’ when your mobile telephone number is changed or returned to the mobile telecommunications operator. This is crucial to prevent unauthorised access to your account information by third parties who may have acquired rights to use your returned mobile number. You are responsible for safeguarding your account in this manner. We shall bear no liability in this regard.
Unless required by law to retain your personal data for a specific period, we shall only retain personal data until the original purpose for which it was collected, or a purpose directly related thereto, is fulfilled.
Direct Marketing
We may use the personal data collected from you for sending messages, offers, promotions, and marketing quotations. For this purpose, we require your consent. We may contact you via email, mobile application notifications, social media links, text messages, voice/image/video messages, telephone, or post. We hold your name, email address, telephone number, contact address, social media links, product portfolio information, transaction patterns and behaviour, and browsing history. We may use this information for the direct marketing of our products and services.
Should you not wish to receive any direct marketing communications from us, you may update your preferences at any time via your registered account or the unsubscribe link provided. Upon receiving your notification, we shall cease using your personal data for direct marketing purposes and will not charge you for this.
Use of Cookies
Cookies are small text files stored on your computer (or other electronic device) when you access our website and mobile applications. We use cookies on this website to:
· Identify you as you browse our website and mobile applications
· Gather information about your preferences, viewing and browsing behaviour, online activities, and internet usage
· Maintain items stored in your shopping basket to assist you through the checkout process
· Conduct research and statistical analysis to help us improve our services and better understand visitors' requirements and interests
· Deliver advertisements tailored to your personal interests, enabling more effective promotional and advertising campaigns
· Enhance the efficiency and quality of your online experience
· Enhance security measures
Information obtained through cookies may not contain your personal data. Whilst we may collect data from your computer or other electronic devices (such as IP address, browser settings, browsing history and/or other internet log data), this may not necessarily identify you personally. As non-personal data is intermingled with personal data, we treat such information as personal data for the purposes of this Privacy Policy. In certain circumstances, we may collect your personal data, but only when you voluntarily provide it by completing an online form, or when you purchase goods or use services on our website and mobile applications.
Should you not permit the use of cookies, you may adjust your settings within your internet browser and electronic devices. By disabling cookies, you acknowledge that certain features of our website and mobile applications may become unavailable.
Linked Websites
This Privacy Policy Statement applies solely to our website. Our website may contain links to other websites and web pages. Whenever you activate any such linked address, you have departed from our website; any personal data or other information you provide to any other organisation after leaving our website falls entirely outside our control. You assume all risks associated with browsing or using other websites.
This Privacy Policy is reviewed periodically and updated on our website.
Last updated: January 2026
